Palma Lock · Guest Services
Everything you need to
enjoy Vista Cana.
From the moment your flight lands to your final pickup — Palma Lock handles the logistics so you can focus on the stay.
Why Travelers Use Palma
Need help before, during, or after your stay?
One local team. One call. Everything handled.
Arrive before check-in? Store your luggage in minutes.
Need a ride from PUJ? We coordinate vetted transport.
Want groceries waiting? We shop and stock before you arrive.
Need local support during your stay? Palma is here.
How It Works
Three steps to a smoother stay.
Choose Your Service
Pick what you need — storage, transport, groceries, laundry, or a welcome touch.
Book Online or Contact Palma
Reserve directly, or message us to coordinate a custom request.
Enjoy Local Support
We take care of the details so you can focus on the stay.
Our Services
Six ways we make Vista Cana easier.
Luggage Storage
Secure, climate-controlled luggage storage at La Nube in Vista Cana. Drop a single bag or store for the season — book online in under 60 seconds.
Pricing
From $12 / bag / day
Full day $12 · Overnight $14/day · Extended $9/day · Quick drop (up to 4 hrs) $5
- Secure luggage storage
- Early arrival luggage drop-off
- Late departure luggage storage
- Multi-day & seasonal storage
Concierge Services
Our concierge team knows Vista Cana like locals. From restaurant reservations to excursion bookings — we handle the details so you can enjoy the trip.
Pricing
Complimentary with any service
Custom itinerary planning from $95/hour
- Restaurant recommendations
- Excursion recommendations
- Reservation assistance
- Local information support
Airport Transportation
Skip the rideshare lottery. We coordinate vetted, on-time transportation between Punta Cana International Airport (PUJ) and your Vista Cana stay.
Pricing
From $65 one-way
Round-trip from $115
View Pricing Tiers
- Private Sedan (1–3 guests)$65
- Premium SUV (4–6 guests)$95
- Luxury SUV w/ greeter$145
- Airport pickup with meet & greet
- Airport drop-off
- Private transportation coordination
- Round-trip & multi-day options
Grocery Stocking
Arrive to a fully stocked kitchen. Tell us what you need — we shop, deliver, and unpack before you walk in the door.
Pricing
From $75
Service fee · Plus cost of groceries
View Pricing Tiers
- Basic Essentials (1–2 guests)$75
- Family Package (4–6 guests)$145
- Beverage Package$95
- Pre-arrival kitchen stocking
- Beverage & cocktail package
- Family-size shopping
- Custom shopping requests
Laundry Services
Wash, fold, and returned to your stay. Coordinated through trusted local partners with same-day premium options.
Pricing
From $55 / load
Same-day premium from $85
- Wash & fold (24-hour turnaround)
- Same-day premium service
- Pickup & drop-off included
- Delicate care available
Welcome Packages
Celebrate a birthday, anniversary, or honeymoon with a curated welcome touch. Pre-arrival setup, flowers, and personalized details.
Pricing
From $125
View Pricing Tiers
- Welcome Basket (snacks · water · local treats)$125
- Birthday Setup (cake · décor · bottle)$225
- Anniversary Setup (flowers · champagne · décor)$250
- Honeymoon Package (premium florals · champagne · chocolates · bath setup)$395
- Custom flowers & décor onlyFrom $95
- Welcome basket setup
- Birthday & anniversary décor
- Honeymoon package
- Custom flowers & decorations
All prices in USD. Custom packages and multi-service bundles available on request. Concierge-coordinated services may be subject to vendor availability and timing.
For Vista Cana Owners
Own a home in Vista Cana?
Every guest service above can be bundled into your Palma Property Management package — making your listing more attractive and your home guest-ready year-round.